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MyChart ® Epic Systems Corporation

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Welcome to MyChart at RiverBend!

  • Communicate with your healthcare team
  • Access your test results
  • Request prescription renewals
  • View your recent clinic visits
  • Schedule an appointment

Your secure, online health connection

Your health is important to you around the clock—not just during office hours. That's why RiverBend Medical Group offers you MyChart. With this secure Internet connection to your doctor's office, you can schedule appointments, request prescription refills, review your health history and more—online, any time!

Urgent Medical Matters

If you are having a medical emergency, call 911. Please do not use MyChart to send any messages requiring urgent attention. For urgent medical matters, you may also contact your doctor's office by phone.

Family (Proxy) Access

Do you have a child at home, or an aging relative that you would like to help manage their healthcare? MyChart at RiverBend offers Family (Proxy) access which allows you access to another individuals medical record. Click here for more information.

For Technical Support

RiverBend Medical Group is pleased to offer technical support for MyChart related issues. During the time period of November 4, 2013 through November 18, 2013 we will be working on our support system. It may take us longer than usual to respond to your support request. We appreciate your patience during this time. You can reach us by email at MyChartSupport@Riverbendmedical.comor by calling 413-523-0790. Remember, if you have a medical question or donít understand something in your record, you need to contact your doctorís office by using the secure messaging feature in MyChart.

America Online Users

We have been notified that America Online versions 9.1 thru 9.5 contain a software error that causes MyChart to immediately log a user off once they have logged in. If you are experiencing this issue, you can upgrade to AOL version 9.6 or later at no cost. Click here to be taken to the AOL update page.